STUDY ON THE EMPLOYEE'S FEEDBACK IN EVALUATION OF HUMAN RESOURCE MANAGEMENT

Human Resources play an important role in achieving the highest level of organizational success and creating a competitive edge in the market. The study’s main objective is to discover the evolution of Human Resource Management (HRM) and its impact on organizational success. With the increasing recognition of employees as valuable assets, their perspectives have gained prominence in evaluating HRM practices. This study highlighted the critical role of employee feedback in assessing the effectiveness of human resource management (HRM) practices within organizations. The research adopts a mixed- methods approach, combining quantitative and qualitative methods to capture comprehensive insights. Findings from both quantitative and qualitative analyses are integrated to provide a comprehensive understanding of employee feedback in the evaluation of HRM. It was concluded that a majority of employees feel that the recruitment process carried out in the company is satisfactory. Management is also satisfied with the process of recruitment to some extent. Most of the employees feel that the HR department is good. About 58 percent of the managers said that they prefer both internal as well as external sources for recruitment and selection. Almost all the employees were satisfied with the training activities conducted in the organization and 68 percent of the employees have achieved their training objectives. Practical implications and recommendations are offered for organizations to leverage employee feedback as a strategic tool for continuous improvement in HRM practices, thereby fostering employee engagement, satisfaction, and organizational performance.